BTB Online Portal

  Welcome to the BTB’s Online Portal

With constant changes in technology and the growing demands of our dynamic tourism industry, the BTB is cognizant of the need to continuously improve its services as we work together in this vital and important industry.

The BTB offers our valued stakeholders an online portal and payment system, which is efficient, secure, easy to operate and allows you to conduct business with the BTB from the comfort of your home or office.  This system’s first phase was launched on November 1st, 2017 allowing Hoteliers to submit Monthly Accommodation Tax Returns (MATR) and access online payments via participating banks. The second phase of the online portal was launched on December 1st, 2019 enhancing the portal to allow submissions of Guest Registration Forms (GRFs) and automated Monthly Accommodation Tax Returns.

The system is:

  • Paper Free – Enjoy an efficient and secure automated process for submission of taxes, payments, license applications or renewals
  • Convenient– Conduct your business with the BTB from your office or home, or via your bank’s over the counter payment facility

You will now receive an invoice for any transaction you conduct with us, a receipt for any payment made towards the invoice and monthly statements of your account. We sincerely believe that this will prove beneficial for both you the stakeholder and us; as this new automated process provides transparency, accountability and keeps you updated on your account balance.

In an effort to ensure that we transfer accurate account balances to our automated online system, and as a part of the implementation of our Invoicing Module, the accounts of Hoteliers who have unpaid balances at March 31, 2017 will be reviewed individually by our Audit Team, before it is transferred to this new system.  Therefore, effective the beginning of April, all account balances will initially reflect a “Zero” balance. However, upon completion of the accounts review, all unpaid balances will be transferred to your automated account and reflected on your monthly statement.

Your Control Number, which is your unique identification number, will be provided to you on your Invoices, Receipts and Statements.  We ask that you utilize this control number when submitting your monthly tax return, when making payments and on any other form or correspondence with the BTB. Your Control Number assists with ensuring that your information is posted correctly to your account, as it differentiates you from other tourist accommodations, especially those with similar names.

Section 23 of the Hotel and Tourist Accommodation Act [HTAA] (Chapter 285)

We also take this opportunity to gently remind you that Section 23 of the Hotel and Tourist Accommodation Act [HTAA] (Chapter 285) requires that you furnish a Monthly Accommodation Tax Return, along with the Guest Registration Forms and Tax Payment no later than the 14th day of the following month.   All registered hotels/accommodations are required to make these submissions, (i.e. even if there was zero occupancy or temporary closure of the accommodation).

We look forward to working with you as we continue to develop and improve, in order to ensure that we provide an excellent and rewarding service.

Online Portal Refresher

Have any additional questions about the online portal? CLICK HERE for some FAQ’s.